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"Loved the hotel, stuff and food. Perfect place to have some rest after busy sightseeing "

"Clean"

"If you're in Hakone stay here! There's no better hotel. This is by far one of the best hotels we've ever stayed at. It is lovely!"

"Slightly Cold, clearer instructions for arrival shuttle at Gora Station and map for hotel. "

"Great "

"Clean and friendly."

"We stayed first night elsewhere but needed a hotel closer to the bus station for the second night. This hotel was perfect for that. In fact, the highway express bus stop is in their parking lot. The hotel is also convenient for the theme park but we only walked around that (lines are LONG). They also have a few stores and restaurants in the hotel, or connected to the theme park. Room was smaller than expected but clean. Breakfast was great and worth buying in our purchase - it also had a fabulous view of Mt Fuji in the morning. Only downside was the Onsen access. It’s a public Onsen (not just hotel guests) which after our resort experience the night before was too much hassle (and more strict about clothing and tattoos) "

"Lovely views and unique fresh meals"

"Run down and the rooms were not clean. You also can not control the temperature to cool down the room, only heat it so it was very hot. Breakfast doesn’t start until 7 am and you need to wait in line awhile to get in. Not a great experience."